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Frequently Asked Questions

FREE SHIPPING ON ALL BANGLE ORDERS
FREE 14 DAY RETURN & EXCHANGE
AUSTRALIAN OWNED FAMILY BUSINESS

FAQs

What are your bangles made from?

Our bangles are made from the highest quality stainless steel and go through a Physical Vapour Deposition (PVD) coating process. This is ten times stronger than standard gold or silver plating, making it 100% waterproof, sweatproof, tarnish-free, nickel-free and hypoallergenic. 

PVD is an environmentally friendly vacuum coating process that actually permeates and bonds with the base metal. This provides a brilliant finish and an extremely tough, durable, long lasting coating. 

Our gold bangles are plated with 18k gold and our silver bangles are high polished stainless silver.

The advantage of stainless steel over other jewellery, like sterling silver, is that stainless steel does not tarnish or corrode by chemical reaction with water or other substances like perfume or creams. It maintains its lustre and doesn't require any maintenance, unlike sterling silver or other gold-plated jewellery.

Stainless steel is a very stable and non-reactive metal, it won't cause irritation on skin and is classified hypoallergenic for sensitive skin. 

How do I know what size I am?

Head to our Bangle Size Guide page to find your size.

Help! My bangle size I want is out of stock

No need to panic! Please click on the blue 'notify me when available' tab to the right of your screen and add your email address. We will send you an email as soon as it is available.

I don't fit your recommended sizes

Our first bangle run includes a small, medium and large size bangle. In time we plan to release more sizes in our range depending on demand.

If you find your hand measurement doesn’t match our current sizes we'd love to hear from you via email info@gypsealoop.com as this will help us with product development to cater for everyone.

Do you offer a warranty on your bangles?

We want you to be 100% satisfied with your new purchase, and offer a 60 day manufacturing warranty on our bangles. If anything about your order is less than perfect, please contact us straight away with your order number and a photo of your bangle and we will be happy to sort it out for you. Please refer to our Refund Policy for more details.

Do you have a shop where I can try a bangle on?

We are currently online only. Please visit our Bangle Size Guide to find your bangle size. If the size is not quite right, don't sweat it, we offer free exchange. Please visit our Shipping and Returns page for more information.

I want to buy a bangle as a gift but don't know my friends size?

If you would like to spoil someone special with a hair tie bangle but you don't know their size - we've got you covered. Simply purchase a Gypsea Loop Gift Card - this way you can be sure they will order the right size.

Another option is to ask a close relative or partner for some sneaky measuring. Ask them to get the measurements for you, or if they already have an oval bangle, simply measure the inside diameter.

Check out our Bangle Size Guide for more info.

Shipping

How long will it take for my order to ship?

We ship within 24 hours of you placing your order, excluding weekends and public holidays. Please see our Shipping Page for more information about Australia-wide shipping.

Do you offer Free Shipping?

Yes. We offer free Australia-wide shipping on all bangle orders.

Do you ship International?

We currently ship to New Zealand and the UK, with more locations to come. Please refer to our Shipping Policy for more.

My order hasn't arrived yet?

We ship using Australia Post within Australia which usually takes 1-3 business days. Please note that this is an estimate based on Australia Post information and you will need to account for weekends and public holidays.

Before contacting us about a missing parcel, please check the tracking number provided to you via email for more details about your package location. It may be waiting for pickup at your local post office. 

Returns

My bangle is the wrong size

Don't sweat it. If your bangle size isn't quite right please let us know and we can offer you an exchange within 14 days of purchase. 

Please visit our Returns and Exchange page for more information.

I want to return my bangle

We want you to love your new Gypsea Loop Bangle. If the size isn't quite right please let us know and we can offer you free exchange within 14 days of purchase. 

Please see our Return and Exchange page for more details.

Please note that due to hygiene reasons no returns or exchange can be accepted for Gypsea Tie purchases.